Frequently Asked Questions

Prestige Vacations Aruba is a vacation-rental company that offers condos, homes, and townhomes in beachfront or near-beach resort communities across Aruba, paired with personalized concierge services.

The company emphasizes award-winning service, resort-style facilities, and dedicated concierge support that helps guests feel relaxed and at home from the moment they arrive.

You can reserve inspiring condos, contemporary homes, and townhomes that are either on the beach or within quick walking distance of it.

Current locations include Oasis Luxury Condominiums, Tierra Del Sol Resort & Golf, Gold Coast Aruba, Palm Aruba Condos Resort, LeVent Beach Resort Aruba, Oceania Deluxe Beachfront Condo Resort, and Divi Village Golf & Beach Resort.

Accommodations can be booked for days, weeks, or even months, giving guests flexibility for short getaways or extended stays.

The concierge team can arrange airport transportation, pre-stock groceries, reserve tours and activities, and provide on-site assistance throughout your stay.

Yes. A dedicated Travel Insurance option is listed among the company’s travel services so guests can add coverage to their reservation.

Absolutely. The team can recommend and book family-friendly options such as snorkeling sites, boat trips, sandcastle-ready beaches, and other kid-approved experiences.

Yes. Prestige promotes off-road jeep, UTV, and ATV tours, cave visits, and water sports like snorkeling, windsurfing, kitesurfing, and kayaking.

The company highlights romantic sunset dinners on picturesque beaches and can tailor other couple-focused experiences for guests seeking a special getaway.

Reviews note included beach chairs, a cooler for pool or beach use, and well-equipped kitchens that make it easy to settle in comfortably.

Yes. Guests report that they could order groceries in advance and have them put away in the condo before check-in.

Guest feedback confirms that Prestige staff can set up transportation to and from Queen Beatrix International Airport.

Tripadvisor reviews praise clean, spacious condos, perfect Eagle Beach locations, and standout service from the guest-services team, especially representatives like Aischal.

Use the "Find a Stay" feature on the website to browse properties, or contact the company by phone or email for personalized assistance.

Yes. The "Deals" section highlights opportunities to reserve premier properties at lower rates.

Prestige Vacations Aruba is headquartered at J.E. Irausquin Blvd. 12, 2nd Floor, Oranjestad, Aruba.

You can reach the team toll-free at +1-866-940-7453.

The Aruba office can be contacted at +297-582-0509.

Send questions to inquiries@prestigerealtyaruba.com.

Yes. The site lists Rental Management and Resort Management services designed to help homeowners professionally manage and market their properties.

Families, couples, and adventure seekers are specifically addressed through dedicated family-friendly, romantic, and island adventure vacation options.

An interactive map is available on the website, allowing guests to see resort positions and nearby attractions across Aruba.

Tierra Del Sol Resort & Golf and Divi Village Golf & Beach Resort both include onsite golf facilities.

Yes. Guest feedback references spacious 3-bedroom penthouse condos, and the property lineup includes condos, homes, and townhomes with multiple bedrooms suitable for larger parties.

Yes. The website features a "Check Out Our Video & Feel The Difference" section that offers a visual introduction to the company’s vacation rentals and the island of Aruba.

Traveler reviews state that the Oceania Deluxe Beachfront Condo Resort is situated on Eagle Beach in Aruba.

Guest feedback is available on TripAdvisor, and the Prestige Vacations Aruba website highlights TripAdvisor review excerpts for resorts such as Oceania Deluxe Beachfront Condo Resort and LeVent Beach Resort Aruba.

Yes. Prestige Vacations Aruba states that all offered condos, homes, and townhomes are either directly on the beach or only a quick walk away, combining prime location with resort-style facilities.

Guest reviews describe Prestige representatives personally meeting guests at their rental, providing a brief tour, and assisting with any immediate needs, reflecting the company’s hands-on concierge approach.

Yes. Traveler feedback specifically mentions spacious three-bedroom penthouse condos among the lodging options, confirming that penthouse units can be reserved through Prestige.

Yes. The contact section of the Prestige Vacations Aruba website includes a "request call / chat" feature that lets you connect with a representative for real-time assistance before or during your booking process.

Yes. Guest reviews confirm that the condos feature well-equipped kitchens with all the basics needed to prepare meals during your stay.

Yes. Traveler reviews for the Oceania Deluxe Beachfront Condo Resort mention convenient pool access with chairs provided for guests, illustrating the resort-style facilities available at Prestige locations.

Guest feedback confirms that the concierge can set up transfers to and from Queen Beatrix International Airport in Aruba.

For typical bookings: cancel 45+ days before arrival and 20 % of the total cost is forfeited; cancel 45–15 days before arrival and 50 % is forfeited; cancel 15 days or fewer before arrival and 100 % is forfeited.

Pets are not permitted unless a specific property listing states otherwise.

No. Smoking is prohibited inside the accommodations, and additional cleaning fees apply if smoke odors are detected.

Weekly cleaning is included for stays longer than seven nights, and additional cleanings can be requested for an extra fee.

Each unit comes fully furnished with linens, blankets, beach towels, portable beach chairs, a fully equipped kitchen, and Prestige’s body-wash, shampoo, and conditioner toiletries.

If you add the insurance during online booking, the premium is 7.75 % of the rental’s total rent amount (excluding taxes and fees).

Yes. Rentals provide free unlimited broadband wireless internet service.

Yes. Listings note complimentary on-site parking for guests.

No. Parties are not allowed on the premises, and additional fees may apply if this rule is violated.

Check-in begins at 4:00 p.m. on your arrival day, and check-out is required by 11:00 a.m. on the day of departure.

Prestige keeps a credit card on file and may charge it for any damage or extra costs, generally limited to a maximum of US $500; nothing is collected up-front unless an issue arises.

Prestige pledges to address reported maintenance issues promptly; if a major problem cannot be resolved in a reasonable time and it significantly affects your stay, they will either refund the unused portion of the rent or relocate you to a comparable accommodation, subject to availability and your approval.

You may add the Prestige Travel Insurance plan up to 30 days before your scheduled arrival date when booking directly with Prestige.

No. The website’s Instant Quote already includes the rental rate, mandatory local taxes, and accommodation-related fees, and Prestige adds no extra booking or service charges when you book directly online.

Prestige accepts major credit and debit cards, which are processed through a secure online payment gateway when you complete the booking or follow the emailed payment link.

Payments are handled on a PCI-DSS-compliant, SSL-encrypted page powered by First Atlantic Commerce, and Prestige does not store full credit or debit card data on its servers.

A fee of US $25.00 per lost key will be charged to cover replacement costs.

Yes. Many units feature a code-lock safety box that guests may use free of charge for securing valuables.

Each rental is stocked with a complimentary supply of paper goods and Prestige-branded toiletries that generally covers one week. These items are only restocked during the weekly cleaning for stays longer than seven nights or if you purchase an additional cleaning service.

Yes. If you prefer a bank wire transfer, Prestige will email you detailed wire instructions so you can complete the payment through your bank.

You may unsubscribe at any time by clicking the link provided in each marketing email or by emailing marketing@prestigerealtyaruba.com with your request.

Simply email info@prestigerealtyaruba.com to review, correct, or update any personal details that Prestige holds for your reservation.

If you cancel before Prestige makes an irreversible commitment to a third-party provider, a 20 % fee on the service total applies. After such commitments—or once the service has started—fees rise to the provider’s charge or up to 100 % of the service amount.

Yes. Upon request, the team can provide a rental mobile phone that offers lower long-distance rates than the in-unit landline.

The company currently oversees more than 100 individually owned condos, homes, and townhomes throughout the island.

Prestige cites over 25 years of proven expertise in vacation-rental, resort, and condominium management on Aruba.

Prestige looks after 50+ units at Oceania Deluxe Beachfront Condo Residences, serves as the preferred property manager at LeVent Beach Resort Aruba, and manages multiple condos at Palm Aruba Condos.

An Instant Quote shows the guaranteed total cost—including rental rate, required taxes, and accommodation-related fees—with no extra booking charges when you book directly on PrestigeVacationsAruba.com.

Yes. After viewing your Instant Quote, you can select the “Reserve It Now!” option in the property’s availability calendar to complete an immediate, secure online booking.

When a unit includes a landline, guests may place local calls within Aruba free of charge. Long-distance calls require a calling card or you can request a rental mobile phone with lower international rates.

If the property is left unusually dirty, Prestige may bill additional cleaning at up to US $50.00 per hour, which also covers smoke-removal or other intensive services.

Yes. Some listings—such as the Garden Delight condos at Oceania Residences—include an interior connecting door that lets you reserve the neighboring units together as a single three-bedroom accommodation; contact Prestige to arrange this setup.

After a missed due date, Prestige sends a reminder and allows 48 hours to pay. If payment still isn’t received, a 24-hour cancellation notice is issued, but the booking can be reinstated by completing the payment within that final 24-hour window.

No. Discounts shown in the Deals section are applied automatically at checkout when your reservation meets the indicated booking and stay dates—no promo code is required.

Yes. Prestige advises guests to bring additional towels for accommodations with hot tubs or private pools because the standard towel supply may not cover the extra usage.

When material changes are made, a new Effective Date is posted. For 30 days after that date, existing guests may request that their reservation remain under the previous Terms, and Prestige will honor that request without question.

Yes. While smoking is strictly prohibited inside the accommodations, Prestige allows smoking on private balconies, terraces, and other exterior areas of the complex.

Late departures incur a surcharge of US $50.00 for every half-hour past the 11:00 a.m. checkout time, because cleaning teams have limited turnaround windows between guests.

Long-distance calls must be made using a calling card or by placing the call collect. Alternatively, you can request a rental mobile phone from Prestige, which offers lower international rates.

The Prestige Travel Insurance add-on protects you against booking cancellations and also reimburses a wide range of unexpected third-party travel expenses, giving you broader coverage if your plans change.

Yes. LeVent Beach Resort lists an "Add Towel Free Exchange" amenity, so guests may swap their towels for clean ones during their stay at no extra charge.

Yes. The Oceania Deluxe Beachfront Condo Resort specifies that on-site staff are available 24/7, ensuring assistance at any time of day or night.

Prestige offers hassle-free management that handles bookings, guest services, and utility & tax administration, plus strategic marketing, guest screening, fresh-linen programs, comprehensive liability coverage, and a smart owner dashboard designed to maximize earnings and protect each property.

Yes. If a unit lacks a private grill, Prestige can arrange a BBQ-grill rental for you on request; just contact the team for details and pricing.

Oceania guests enjoy three large pools, a children’s pool, a sauna, two fitness rooms, a game room with foosball, billiards and table tennis, plus complimentary tennis, racquetball, squash, pickleball and padel courts.

Yes. Units labeled with Platinum Amenities stock each shower with Aruba Aloe shampoo, conditioner and shower gel made from 100 % pure Aloe Vera.

You forfeit the full rent by default, but Prestige will refund 50 % of any rent they recover if the accommodation is re-booked for the same period.

No. The Terms & Conditions state that no refunds are given for too much rain, lack of sun, or other weather-related circumstances and force-majeure events.

Yes. The concierge team can book car rentals on your behalf and coordinate vehicle delivery or pick-up to fit your travel plans.

Yes. Prestige’s concierge agents are happy to secure restaurant reservations so you can enjoy Aruba’s dining scene without the hassle of booking yourself.

Your Total Booking Amount itemizes and includes Aruba’s lodge tax, environmental tax, and departure fee in addition to the rental rate.

After clicking a Prestige payment link, ensure the browser address starts with "https://www.PrestigeVacationsAruba.com/payments" or "https://www.PrestigeRealtyAruba.com/payments." Prestige advises guests not to enter card details if the URL differs, protecting you from fraudulent sites.

Prestige gathers details such as name, email, address, and payment data to process reservations, issue receipts, facilitate check-in, answer inquiries, and improve website and marketing efforts. The same information may also be used for optional newsletters or promotional communications you can opt out of at any time.

If a Prestige-delivered service fails to meet agreed standards, the company may either refund the proportional value of the unsatisfactory portion or redo the service until you are fully satisfied, at its discretion.

Prestige carefully selects reputable third-party providers but cannot assume liability for their performance. Should an issue arise, Prestige will actively assist you in pursuing a full or partial refund from the external provider.

Yes. Guests staying at LeVent Beach Resort Aruba can book treatments at the on-site Blue Waters Day Spa located within the gated complex.

Platinum units at LeVent include owner-provided daily towel refresh, trash removal, and bed-making—extras beyond the standard weekly cleaning that apply for the duration of your stay.

The resort offers a shallow children’s pool area and a dedicated playground, giving younger guests safe spaces to swim and play.

Yes. The resort features an alfresco dining area equipped with two BBQ grills and an ice machine that all guests may use.

Prestige may transmit limited data—such as payment details, email addresses, or IP addresses—to its PCI-DSS–compliant payment gateway, security partners, or law-enforcement agencies when needed to process transactions, investigate suspected fraud, or comply with legal requirements. The company does not provide your personal information for unrelated marketing purposes.

No. The Terms & Conditions specify that Prestige accepts no liability for losses or inconveniences arising from temporary stoppages of water, electricity, internet, or other utilities, nor for weather conditions, natural disasters, epidemics, or any circumstances beyond its control. Refunds are not issued for such events.

Occupancy limits are determined by the number of guests a unit can comfortably sleep in existing beds. While living areas may be spacious, dining or seating arrangements may not match the maximum bed capacity, and exceeding the stated sleeping capacity is not permitted.

The company is headed by Managing Director Alan Riley, an Aruba native with an MBA and decades of real-estate and vacation-rental experience, supported by Assistant Managing Director Rachel Riley-Noordermeer, whose 25-plus years in Aruba’s hotel and restaurant sector guide day-to-day operations.

Prestige has grown from a single employee in 2007 to a staff of about 20 specialists who now manage more than 100 vacation properties across Aruba.

Yes. Every property undergoes a full, detailed cleaning prior to your check-in to ensure it is fresh, safe, and guest-ready.

Send any privacy-related questions or concerns to info@prestigerealtyaruba.com, the address listed in Prestige’s Consumer Data Privacy Policy.

No. The Terms & Conditions state that any private swimming pool or hot tub is reserved solely for the registered occupants of that accommodation and may not be used by other persons without the owner’s permission.

A Guest is the primary person responsible for an accommodation reservation, whereas a Customer is someone who purchases a non-accommodation service from Prestige without actually staying in a rental.

Prestige leverages more than 25 years of local expertise to combine hotel-level professionalism with deep Aruba knowledge, aiming to boost operational efficiency, guest satisfaction, and long-term financial returns. The team presently manages 50+ units at Oceania Residences, serves as the preferred manager at LeVent Beach Resort Aruba, and oversees multiple units at Palm Aruba Condos.

No. Travel insurance is optional—Prestige simply recommends that guests obtain coverage to protect the Total Rent Amount against cancellations or other unexpected events.

Prestige advises insuring only the Total Rent Amount of your reservation because Aruba’s taxes and fees are always proportionally or fully refundable and therefore do not need to be included in the insured amount.

Yes. Prestige invites local property managers to collaborate, offering enterprise-level support—from multi-channel distribution to 24/7 guest communications—while allowing partners to keep their own brand identity.

Yes. The company partners with realtors, giving new buyers a ready-made rental program that boosts property value and expedites sales.

Prestige applies data-driven revenue management, including smart pricing tools, channel optimization, and a strong focus on direct bookings, all aimed at increasing occupancy and average daily rate (ADR).

The Terms & Conditions ask that you wash and put away all dishes, strip the bed linens, place used towels near the washer/dryer, and leave the accommodation generally picked up so the cleaning team can sweep, mop, dust, and sanitize efficiently.

Yes. Prestige may place cookies on your device to remember your preferences and profile information and to gather general, non-personal usage statistics that help improve the site’s performance.

Prestige teams up with developers, HOA boards, resort managers, local property managers, realtors, and individual homeowners to deliver front-desk, housekeeping, distribution, and revenue-management solutions tailored to each partner’s needs.

Prestige requires 20 % of the total amount at the time of booking, 30 % 45 days before arrival, and the remaining 50 % 15 days before arrival (or immediately if you book inside those windows).

Yes. White Lotus Retreats features modern studio units, giving solo guests or couples an affordable, compact option within Prestige’s portfolio.

Owners can reach Chief Marketing Officer Mitchel van Gool via WhatsApp at +297-699-5523 or by email at mitchel@prestigerealtyaruba.com for rental-management discussions.

Prestige Vacations Aruba has been providing distinctive vacation-rental experiences since 2007. The company has expanded steadily from its inaugural year to now manage more than 100 properties island-wide.

Yes. The Palm Aruba Condos Resort description specifies 24/7 security, giving guests continuous peace of mind throughout their stay.

Yes. The Gold Coast Aruba resort clubhouse includes a dedicated fitness room that guests staying in Prestige-managed units may use during their visit.

Yes. Oceania Deluxe Beachfront Condo Resort offers three large pools plus a shallow children’s pool, giving younger guests a safe place to swim.

Some units do. For example, the three-bedroom townhome at Gold Coast Aruba lists a washer and dryer inside the property, and similar laundry amenities are available in select other rentals.

Yes. The alfresco dining area at LeVent Beach Resort Aruba includes an ice machine that all guests may use at no additional charge.

No. The Terms & Conditions state that Prestige assumes no liability for loss, damage, or injury to guests or their personal property while staying in any accommodation.

Guests must reimburse the actual call charges and an additional US $25.00 processing fee, which Prestige is authorized to charge to the credit card on file.

Yes. The Terms & Conditions specify that any proportionally prepaid lodge tax, environmental tax, or departure fee will be returned to you in cash when a booking is cancelled.

A very small number of Prestige accommodations require their own Vacation Rental Agreement with extra conditions. If your selected unit is one of them, Prestige will email the agreement for your review and signature before any payment is processed; those terms then supersede the standard conditions.

Prestige advises that accommodations may not include every personal or specialty item guests are accustomed to using. If you rely on particular toiletries, cooking utensils, or similar items, you should pack them to ensure comfort during your stay.

For the three-bedroom townhome at Gold Coast Aruba, Prestige "highly recommends" renting a car, as having your own vehicle makes getting around the island more convenient from this gated community.

Yes. The Palm Aruba Condos Resort description lists dedicated basketball and tennis facilities, giving guests convenient on-site options for active recreation.

Yes. Divi Village Golf & Beach Resort features several on-site restaurants that provide world-class dining for guests staying at the resort.

Yes. LeVent Beach Resort Aruba notes an on-site office, so guests can receive assistance directly at the resort during their stay.

White Lotus Retreats is situated in Koyari, Noord, approximately 1 mile from both Eagle Beach and Palm Beach, allowing guests quick access to either shoreline.

The Terms & Conditions warn that wet surfaces can be slippery and injury is likely if users are not careful. Guests must follow all posted rules, accept full responsibility for their own safety, and understand that the hot tub or pool is for the exclusive use of registered occupants only.

White Lotus Retreats offers an outdoor swimming pool with lounge chairs, a community BBQ area, a covered patio, free Wi-Fi, and complimentary parking, creating a comfortable base for exploring Aruba.

Yes. Prestige emails you both a payment receipt and a status confirmation whenever a reservation or service payment is processed.

Prestige actively analyzes each payment and website activity, works with PCI-DSS–compliant security partners, and may share suspect data with its payment processor or law-enforcement agencies to identify and block fraudulent use.

Right now, the New Listing promotions cover the Casual Ambience three-bedroom townhome (unit GC111) and the Eagle's Nest luxury two-bedroom condo (unit LV508). A 10 % or 15 % discount is automatically applied to eligible reservations made between January 10–25 2026 for stays with check-in through March 31 2026—no promo code is required.

White Lotus Retreats is managed by Comfort Rentals Aruba, an affiliate of Prestige Vacations Aruba, so guests benefit from the same service standards and support team.

White Lotus Retreats features 8 accommodations in total, consisting of one studio plus six one-bedroom and two-bedroom apartments, giving travelers flexible lodging choices.

Yes. The Palm Aruba Condos pool is tentatively closed from September 12 through about October 10, 2026, for renovation work. Stays with check-ins during that window automatically receive a 15 % discount applied at checkout.

Yes. Bookings made in May 2026 can qualify for an exclusive last-minute deal of up to 10 % off select dates within the next 30 days; eligible rates are marked with an asterisk (*) in the pricing calendar.

Yes. The White Lotus Retreats listing specifically recommends that guests rent a car to make exploring Aruba’s beaches and attractions easier, and the Prestige team can assist with arranging the rental.

Within about one mile of the complex you’ll find Eagle Beach, Palm Beach, The Butterfly Farm, Super Food Plaza, plus numerous restaurants, cafés, mini-markets, and laundries—placing key beaches, groceries, and activities all close by.

Yes. Every accommodation on PrestigeVacationsAruba.com features an Availability Calendar that displays its up-to-date open and booked dates, letting you verify availability before using the “Reserve It Now!” option for an instant booking.

Yes. LeVent Beach Resort Aruba lists a gym among its amenities, and guests staying in Prestige-managed units may work out there at no additional charge.

Prestige guarantees that the specific rental you booked will be delivered in the condition shown online. If an unfixable maintenance issue significantly impacts your stay, Prestige will either refund the unused nights or move you to a comparable property with your approval.

Prestige cannot guarantee the availability of amenities managed by resort homeowner associations; you will receive the HOA’s rules on arrival and must follow them, but temporary closures or maintenance of shared facilities are outside Prestige’s control.

The Terms & Conditions specify that the primary Guest must be an adult at least 23 years old and must occupy the unit for the entire stay.

Divi Village features a 9-hole golf course with a pro shop, multiple freshwater pools—including a large free-form pool with swim-up bar, children’s pool, and waterslide—plus a beachside fitness center, hot tub, tennis courts, beach volleyball, water-sports center, restaurants, day-spa treatments, BBQ grills, mini-mart, and complimentary shuttle service within the Divi resort area.

Gold Coast Aruba’s gated community clubhouse offers a large swimming pool and a dedicated fitness room that all guests staying in Prestige-managed units may use during their visit.

Yes. The Palm Aruba Condos Resort description notes dedicated on-site dining, so guests can enjoy meals without leaving the property.

Yes. The amenities list for Divi Village Golf & Beach Resort specifies a free shuttle service that transports guests around the Divi resort complex.

Yes. Oceania offers free guest parking inside a secure, 24-hour gated complex, giving visitors added safety and convenience.

Not necessarily. The Terms & Conditions explain that occupancy limits refer to sleeping capacity, and some units may not have enough dining-table or sofa seating for the maximum number of beds provided.

Each rental includes complimentary broadband wireless internet. While Prestige is not responsible for the operation or maintenance of the service itself, the team will assist you in troubleshooting any malfunction reported during your stay.

The custom-built Owner Portal supplies real-time access to each property’s financial reports, booking calendar, and maintenance status in one transparent, user-friendly dashboard.

Yes. Gold Coast Aruba is a gated resort community in Malmok, Noord, giving guests the added security of controlled entry in addition to its clubhouse pool and fitness room.

No. Guests have complimentary use of the equipment; simply reserve both your court time and the needed rackets or paddles at the security gate.

Yes. The resort includes a dedicated business room that guests may use for work-related needs during their stay.

LeVent Beach Resort Aruba hosts Prego!, a cozy coffee shop where guests can enjoy coffee, breakfast favorites, homemade granola, and cakes without leaving the resort.

Yes. The resort’s amenities list specifies complimentary BBQ grills that guests may use during their stay.

Yes. Oceania Deluxe Beachfront Condo Resort includes a sauna among its shared leisure facilities, and guests in Prestige-managed units may use it at no additional charge.

Yes. The resort lists optional all-inclusive meal plans that you can purchase at an additional cost for the duration of your stay.

Yes. White Lotus Retreats states that the complex is protected by round-the-clock (24-hour) security for guest peace of mind.

Yes. The amenities list for Divi Village Golf & Beach Resort notes a beachside rock-climbing wall that guests may enjoy during their stay.

Yes. Guest feedback notes that Palm Aruba Condos Resort features a dedicated playground and four new communal BBQ grills that all guests may use during their stay.

Website users can add the full-coverage travel insurance package during instant booking by clicking the travel insurance opt-in toggle button.

The travel insurance package was developed and underwritten by a US-based insurance company. Prestige selected it because it was created for vacation-rental-accommodation travelers.

An Accommodation is an individually owned rental property that is managed, serviced, operated, and/or brokered by Prestige Vacations Aruba.

Prestige Realty, Inc. (N.V.) is a real estate brokerage and property management firm formed and established in Oranjestad, Aruba. It is registered with the Aruba Chamber of Commerce & Industry under number 25122.0.

Yes. The Prestige website invites visitors to subscribe to its newsletter to receive exclusive insights and join the Prestige Circle.

A Reservation Confirmation is an email Prestige Vacations Aruba sends after a Reservation Deposit or full payment is made. It confirms the chosen accommodation, arrival and departure dates, total amount payable, payment method, and any payment schedule.

A Reservation Payment Request is an email from Prestige Vacations Aruba that a guest receives and accepts before making payment. It specifies the chosen accommodation, travel dates, total amount payable, payment method, and any payment schedule.

A Service Payment Request is an email or document from Prestige Vacations Aruba or Prestige Realty, Inc. for a non-accommodation service. It identifies the requested service, any conditions, the total amount payable, payment method, and any payment schedule.

In Prestige’s Terms and Conditions, an Owner is the individual legal owner of a specific accommodation managed, serviced, operated, or brokered by Prestige Vacations Aruba.

Prestige highlights the values “Agents There for You,” “On-Demand Service,” “More Exposure for your Listing,” “Tech at Every Step,” and “Save Thousands” on its About page.

Yes. The website includes a WhatsApp contact link at +2975666989 in addition to phone and email contact options.

The website invites visitors to join “Over 15,000+ clients in the Prestige Circle” by subscribing to the newsletter for exclusive insights.

The About page lists Je Bedoya Houben as Marketing and Reservations Supervisor, Anne York as Reservations Associate, Kimberly Tromp as Facility Manager, and Kenny Haakmeester as Maintenance Supervisor.

The Oceania property information states that within about one mile there are water sports companies, beach bars, restaurants, spas, casinos, coffeehouses, a gas station, a movie theater with food court, supermarkets, a hospital, a pharmacy, a golf course, and Beach Tennis Aruba.

Yes. Prestige Concierge Services can help guests enjoy ocean adventures such as sunset sailing, fishing, kayaking, and snorkeling.

Yes. Prestige says its team can help guests choose vacation rental properties including beachfront condos, close-to-the-beach condos, villas, and exclusive residential homes.

Prestige states that it manages a wide portfolio of homes and condos across Aruba. The portfolio ranges from luxury beachfront residences to private villas.

A Reservation Deposit is the first amount payable by the Guest under Prestige’s standard Payment Schedule. It is paid to secure the reservation of an Accommodation.

Other occupants may be family members, friends, responsible adults, or children under direct adult supervision. The primary Guest must be at least 23 years old and must occupy the unit during the full reserved period.

Complaints from neighbors about excessive noise or other nuisances may lead to immediate termination of the rental agreement. Prestige may also require forfeiture of the guest’s security deposit and rents.

Prestige Realty, Inc. refers to its online presence as PrestigeVacationsAruba.com, PrestigeRealtyNV.com, or PrestigeRealtyAruba.com.

Prestige’s vacation rental agreement is governed and construed in accordance with the laws of Aruba.

Yes. Property-detail pages show multiple linked photos for specific accommodations and related resort or location images, including “View all” options on some listings.

The property-detail pages shown in the knowledge base include sections for Rates, Availability, Booking Policy, The Location, and, where available, Reviews. They also display booking-policy details such as cancellation fees, check-in and check-out times, home guidelines, and provided amenities.

Yes. Prestige Concierge Services mentions island tours by UTV, bus, or Jeep, along with ocean activities such as sunset sailing, fishing, kayaking, and snorkeling.

Yes. The full-coverage travel-insurance package selected by Prestige specifically includes reimbursement for rental car damage incurred during your trip.

Yes. Prestige’s comprehensive travel-insurance package specifically includes coverage for emergency medical treatments incurred while you are traveling to, staying in, or returning from Aruba.

Yes. The selected insurance package lists baggage delay or loss among the unexpected extra expenses it reimburses, giving you financial protection if your luggage is delayed or goes missing.

Yes. Prestige states that it provides 24/7 concierge and guest-communication services, ensuring assistance is available at any hour throughout your visit.

Yes. The full-coverage travel-insurance package "fully insures the guests’ booking with us by guaranteeing (despite the strict cancellation policy) full refunds of the booked amount upon justifiable cancellations."

Yes. The policy lists coverage for "delayed or cancelled flights" and "missed flight connections," reimbursing related unexpected expenses when such disruptions occur.

Yes. The comprehensive travel-insurance package chosen by Prestige explicitly covers trip interruption during your stay, so qualifying extra expenses incurred if you have to cut the vacation short can be reimbursed.

An Online Booking is an instant reservation you complete on PrestigeVacationsAruba.com after first viewing an Instant Quote. By clicking the “Reserve It Now!” button within the accommodation’s Availability Calendar, your stay is immediately confirmed and secured.